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Privacy Statement

europaket+ GmbH

This Privacy Statement informs you about our handling of your data. In order to make the processing of your data comprehensible to you, we would like to give you an overview of these processing operations with the following information. To ensure fair processing, this Privacy Statement contains general information about our handling of your data as well as information about your rights under the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

We also inform you in detail about

I. General information
II. Data processing on our website
III. Further data processing
IV. Data security

Responsible for the data processing is Europaket+ GmbH, Oststraße 59, 33604 Bielefeld (hereinafter referred to as “we” or “us”).

In case of differences between the German and English version or in other cases of doubt, the German version shall be valid.

I. General information

1. Contact
If you have any questions or suggestions about this information or would like to contact us for enforcing your rights, please submit your request to

europaket+ GmbH
Oststr. 59
D-33604 Bielefeld


2. General information about data processing
The data protection term “personal data” refers to all information that relates to a particular or identifiable person.

We process personal data in compliance with the relevant data protection regulations, in particular the GDPR and the BDSG. Data processing by us takes place only on the basis of a legal permission. We process personal data only with your consent (Article 6 (1) (a) GDPR), to fulfill a contract of which you are a party, or to your request to carry out pre-contractual measures (Article 6 (1) (b) GDPR), for the fulfillment of a legal obligation (Art. 6 (1) c) GDPR) or if the processing is necessary for the protection of our legitimate interests or the legitimate interests of a third party, unless your interests or fundamental rights and freedoms, the protection of personal data predominate (Article 6 (1) (f) GDPR).

3. Duration of storage
Unless otherwise stated in the following instructions, we only store the data as long as it is necessary to achieve the processing purpose or to fulfill our contractual or legal obligations. Such statutory retention requirements may arise in particular from commercial or tax regulations.

4. Receiver of the data
We use commissioned service providers for individual processing. These include e.g. hosting, maintenance and support of IT systems, marketing measures, or file and disk destruction. These service providers process the data only after explicit instructions and are contractually obliged to guarantee appropriate technical and organizational data protection measures. In addition, we may transfer personal data of our customers to bodies such as postal and delivery services, payment and information services, banks, tax consultants / auditors, or the financial administration.

5. Datatransfer to Third Countries
Visiting our website may involve the transfer of certain personal data to third countries, i.e., countries in which the GDPR is not applicable law. Such a transfer is lawful, if the European Commission has determined that the third country ensures an adequate level of data protection. In absence of such an adequacy decision by the European Commission, the personal transfer may only be transferred to a third country if appropriate safeguards in accordance with Art. 46 GDPR are provided or one of the conditions pursuant to Art. 49 GDPR is met.

Unless otherwise stated in the following we use the standard contractual clauses for the transfer of personal data to processors established in third countries as appropriate safeguards:

If you consent to the transfer of your personal data to third countries, the transfer is legally based on Art. 49 para. 1 letter a) GDPR.

6. Processing in the exercise of your rights according to the Articles 15 to 22 GDPR
If you exercise your rights in accordance with Art. 12 to 22 GDPR, we process the transmitted personal data for the purpose of the implementation of these rights by us and to provide evidence thereof.

We will process data stored for the purpose of providing information and its preparation only for this purpose as well as for purposes of data protection control and otherwise restrict the processing in accordance with Art. 18 GDPR.

These processing operations are based on the legal basis of Article 6 (1) (c) GDPR in conjunction with Art. 15 to 22 GDPR and Par. 34 Abs. 2 BDSG.

7. Your rights
As the data subject, you have the right to claim your rights to us. In particular, you have the following rights:

  • In accordance with Art. 15 GDPR and Par. 34 BDSG, you have the right to request information about whether and, if applicable, to what extent we process personal data about you or not.
  • You have the right to request the correction of your data in accordance with Art. 16 GDPR.
  • You have the right to demand the deletion of your personal data in accordance with Art. 17 GDPR and Par. 35 BDSG.You have the right to restrict the processing of your personal data in accordance with Art. 18 GDPR.
  • You have the right, in accordance with Art. 20 GDPR, to receive the personal data that you have provided us with in a structured, common and machine-readable format and to transmit this data to another person in charge.
  • If you have given us a separate consent in the data processing, you can revoke this consent at any time in accordance with Art. 7 (3) GDPR. Such revocation shall not affect the lawfulness of the processing up to the time of revocation on the basis of the consent.
  • If you believe that the processing of your personal data is in violation of the provisions of the GDPR, you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR.

For requests for information, correction, deletion, restriction, recieving, or in any other case related to data protection please contact

8. Right of objection
In accordance with Article 21 (1) GDPR, you have the right to object to processing based on the legal basis of Article 6 (1) (e) or (f) GDPR for reasons arising from your particular situation. Insofar as personal data about you are processed for the purpose of direct advertising, you may lodge an objection against this processing in accordance with Art. 21 (2) and (3) GDPR.

9. Data Protection Officer
You can contact our data protection officer via

II. Data processing on our website

When you use the website, we collect information that you provide yourself. In addition, during your visit to the wbsite, we automatically collect certain information about your use of the website. In terms of data protection law, the IP address also applies as personal data. An IP address is assigned to each Internet-connected device by the ISP so that it can send and receive data.

1. Processing of server log files
In the purely informative use of our website, the first step is to automatically store general information (that is, not via registration) that your browser sends to our server. These include by default: browser type / version, OS used, page visited, the previously visited page (referrer URL), IP address, date and time of the server request, and HTTP status code.

The processing is for the protection of our legitimate interests and is based on the legal basis of Art. 6 (1) (f) GDPR. This processing is for the technical management and security of the website. The stored data will be deleted after four weeks, unless there is a justified suspicion of illegal use on the basis of concrete indications and further examination and processing of the information is necessary for this reason.

We are unable to identify you as a data subject based on the information stored. The Art. 15 to 22 GDPR are therefore not applicable in accordance with. Art. 11 (2) GDPR, unless you provide additional information to enable you to exercise your rights under these articles.

2. Cookies
We use cookies and similar technologies on our website. Cookies are small text files that are stored by your browser when you visit a website. This makes the browser identifiable so it can be recognized by our web server. You as the user have full control over the use of cookies. You can delete the cookies in the security settings of your browser at any time. You may oppose the use of cookies by your browser settings in principle or in certain cases. Further information can be obtained from the German Federal Office for Information Security .

In part, the use of cookies is necessary to maintain functionality and operation of our website and is, therefore, lawful without consent. Apart from that, we use cookies and similar technologies to offer special functions and content or to measure the coverage of our website and analyze the use of our website. This may include cookies by third parties. Cookies which are not necessary to maintain functionality of the website we will only use with your consent pursuant to section 15 para. 1 TMG or Art. 6 para. 1 letter a) GDPR. You can find information on purpose, providers, technologies used, data collected and period of storage of individual cookies in the settings of our consent management tool.

Cookie consent revocation

3. Analyse unserer Website

Google Analytics
We use the Google Analytics service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) to evaluate our website visits.

Google Analytics is a web analysis service, which enables us to collect and analyze data relating to the behaviour of the visitors to our website. Google Analytics uses cookies which enable an analysis of your use of our website. Personal data in the form of online identifiers (including cookie identifiers), IP addresses, device identifiers and information about the interaction with our website are processed.

In part this data consists of information stored on your device. Apart from this the cookies will store further information on your device. Such a storage of information by Google Analytics or access to information already stored on your device is only carried out with your consent.

Google Ireland will use this information on our behalf to analyze the interaction with our website by users, to compile reports on the activities on our website and to provide us with further services related to the use of our website and the internet. The processed data can be used to create pseudonymous user profiles.

Setting of cookies and the further processing described above is subject to your consent. Legal basis for processing relating to Google Analytics is, thus, Article 6 (1) (a) GDPR. You may withdraw your consent with effect for the future at any time.

The data processed on our behalf in order to provide Google Analytics can be transferred to any country in which Google Ireland or Google Ireland’s sub processors have subsidiaries. This transfer is legally based on standard contractual clauses in the sense of Article 46 (2) (c) GDPR.

We only use Google Analytics while IP anonymization is activated. This means that the user’s IP address will be shortened within the EU or the European Economic Area. The IP address transferred by the browser of the user is not merged with other data.

4. Plugins of social networks
We use buttons on our website for social networks and comparable offers from third parties (hereinafter referred to as “plugin”). These plugins allow you to distribute the contents of our website in the respective social network. To integrate the plugin into our website, its program code is transmitted directly from the servers of the respective provider when our website is accessed. For this purpose, a transmission of the IP address used is technically necessary. This transfer takes place regardless of whether you click on the plugin or not. If you are logged in to the social network when you visit our website or if you interact with the plugin, you may receive further information. For more information, please contact the provider of the plugin. In each case, the data processing takes place in order to safeguard our legitimate interests in increasing the awareness and scope of our website and is based on the legal basis of Art. 6 (1) (f) GDPR.

We have included plugins from the following third parties in our website:

The by the Twitter International Company (One Cumberland Place Fenian Street Dublin 2 Ireland, “Twitter”) by Facebook Ireland Ltd (4 Grand Canal Square, Grand Canal Harbor, Dublin 2 Ireland, “Facebook”) by LinkedIn Ireland Unlimited Company (Ireland/EU).

III. Further data processing

1. Contractual Relationship
For the establishment or implementation of the contractual relationship with our customers, the processing of the personal master, contract, and payment data provided to us is required on a regular basis. The legal basis for this processing is Art. 6 (1) (b) GDPR. In addition, we process customer and prospect data for evaluation and marketing purposes. These processing operations are based on the legal basis of Art. 6 (1) (f) GDPR and serve our interest in further developing our offer and informing you specifically about offers of the shipcloud GmbH. Further data processing can take place if you have consented (Art. 6 (1) (a) GDPR) or if this serves to fulfill a legal obligation (Art. 6 (1) (c) GDPR).

2. Applications
When you apply to our company, we process your application data solely for purposes related to your interest in working with us today or in the future and processing your application. Your application will only be processed and taken note of by the relevant contact persons. All data controllers are required to protect the confidentiality of your information. If we are unable to provide you employment, we will retain the information you provide for up to six months after any rejection for the purpose of answering questions related to your application and disapproval. This does not apply insofar as statutory provisions preclude deletion, further storage is necessary for the purpose of providing evidence or you have expressly consented to a longer storage period. The legal basis for the data processing is Par. 26 (1) (p 1) BDSG. If we retain your applicant data for a period of six months and have expressly consented to it, we would point out that this consent is freely revocable at any time pursuant to Art. 7 (3) GDPR. Such revocation shall not affect the lawfulness of the processing up to the time of revocation on the basis of the consent.

IV. Data security

We use the widespread SSL method (Secure Socket Layer) with the highest encryption level supported by your browser. Usually this is a 2048-bit encryption. If your browser does not support 2048-bit encryption, we will instead use the maximum encryption possible with your browser. You can tell whether an individual site on our website is encrypted by the closed key or lock symbol in the lower status bar of your browser.

Apart from this, we rely on appropriate technical and organizational measures to protect your data against random or wilful manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with the newest technological developments.